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Tuesday, February 26, 2013

Philly, cheese steaks, Love, and the Reading Terminal Market


 Our long layover in Philadelphia is downtown, walking distance to everything.  On our way to the famous Reading Terminal Market, my First Officer and I passed "Love" park, really JFK plaza and home to the famous "Love" statue by Robert Indiana.  The Reading Terminal Market, is a mecca for Foodies and where many Amish farmers sell their wares.  There are some great food stalls, not all of them Amish.  You could spend months before you will have eaten at everyone of them.  I was amazed at the butcher shops, bakeries, and the vast amount of delicious foods available at the numerous stalls.  The aromas were sensational and the atmosphere was carnival like.  One Amish vendor specialized in beef  jerky (I bought a pound of it...handy to
Carmen's Cheesesteaks
have when flying and you need a quick snack).  Being in Philly however, we decided to get Cheese Steaks. We went to Carmen's Famous Italian Hoagies & Cheese Steaks.  I had no idea there were so many options for a cheese steak.  I got the "original" version made with, yes.....Cheese Wiz.  Interacting with Carmen is entertaining and you can watch your sandwich being made while you wait.  Just don't order a Philly Cheese Steak.  Carmen will tell you that you that you are in Philly, so you will be getting a cheese steak sandwich.  He (yes Carmen is a man) will give you a playing card matched to your order. (I think I got the king of hearts).  It was delicious and very filling, which was disappointing as I wanted to try all of the food from all of the stalls.  I will just have to pace myself and try to get more PHL layovers.  Philadelphia may not be the "City of Brotherly Love" anymore at their sports venues given how their sports fans behave, but they do have a Love statue and you will absolutely feel the love of good food at the Reading Terminal Market.  Here is the link to the market. www.readingterminalmarket.org.
The Dutch Eating Place was chosen as the best stall  by a high school student who  made it a project to eat at every single food stall in the Reading Street Market and then write reviews on each of them
Reading Street (pronounced "Redding"  Market

http://www.readingterminalmarket.org/about/index

Sunday, February 17, 2013

Airlines pad flight schedules to boost on-time record

http://www.usatoday.com/story/travel/flights/2013/02/14/airlines-flights-early-arrivals/1921057/

The above is a link to a cover story that appeared in USA Today, Friday, February 15.  I found the article amusing.  Below is my unedited letter to the editor. It was published in the February 19th issue, albeit an "condensed" version. Here is the link to the "letters to the editor" page with my remarks.

The "Print" version of my letter to the editor
This is the unedited letter that I sent:
I imagine that every airline employee in the USA was greatly amused after reading your cover story Friday, 15 February (“The Fiction behind Early Flights).  I suppose that passengers will never be satisfied until all flights take off and arrive at the exact time they are scheduled to and fly free in the first class cabin.  Flights arriving early are a good thing.  I am a regional air line captain with fourteen years experience (seventeen years of military flying prior to this career).  I would like to invite MIT aeronautics Professor Belobaba to join me on a typical four day trip and see how “under utilized” we crew members are.  Yesterday, I finished a four day trip that had one fourteen plus hour duty day and another twelve plus hour duty day.  If the airlines are “padding” the flight times and allowing passengers the ability to actually make their connections, then I am all for it.  Arriving early gives us crew members more time to perhaps grab a bite to eat since more often than not, time is not built into our days for regular meals.  We may even be able to get to our hotel earlier so that we can get a decent amount of rest.  In the past, I have seen passengers actually schedule themselves a 30 minute period to make a connection at very busy airports.  This is unrealistic and is poor planning.  All it takes is one weather event, a mechanical delay and a passenger is stuck having to re-book or find an alternative.  MR Curry’s annoyance at having to wait to make his connection is almost laughable and is typical of so many travelers these days.  Had he driven, taken a train or a bus, those three hours waiting to make his connection would seem luxurious.  


Tuesday, February 12, 2013

Airline industry at its safest since the dawn of the jet age



Not sure of the Author of this article, but my comments are in bold. I have also underlined some sentences for emphasis.  

Flying on a commercial jetliner has never been safer.  The most dangerous part of my job is driving to airport.
It is four years today since the last fatal crash in the United States, a record unmatched since propeller planes gave way to the jet age more than half a century ago. Globally, last year was the safest since 1945, with 23 deadly accidents and 475 fatalities, according to the Aviation Safety Network, an accident researcher. That was less than half the 1,147 deaths, in 42 crashes, in 2000.  In a stark contrast, in 2009 alone, the last year the census has available, 35,900 people died as a result of motor vehicle accidents in the US.  In Georgia alone, 1284 died.  In Florida, 2558 died and California was the deadliest state with 3,081 dead as a result of car accidents in 2009.
In the last five years, the death risk for passengers in the United States has been one in 45 million flights, according to Arnold Barnett, a professor of statistics at M.I.T. In other words, flying has become so reliable that a traveler could fly every day for an average of 123,000 years before being in a fatal crash, he said.
Regional Jets lined up at Detroit Metropolitan Airport. 
There are many reasons for this remarkable development. Planes and engines have become more reliable. Advanced navigation and warning technology has sharply reduced once-common accidents like midair collisions or crashes into mountains in poor visibility.
Regulators, pilots and airlines now share much more extensive information about flying hazards, with the goal of preventing accidents rather than just reacting to them. This is a great program that all airline pilots participate in.  And when crashes do occur, passengers are now more likely to survive.
“The lessons of accidents used to be written in blood, where you had to have an accident, and you had to kill people to change procedures, or policy, or training,” said Deborah Hersman, the chairwoman of the National Transportation Safety Board. “That’s not the case anymore. We have a much more proactive approach to safety.”
The grounding of the Boeing 787 fleet last month illustrates this new era of caution. The last time a fleet was grounded was 1979, after a McDonnell Douglas DC-10 crashed shortly after takeoff at O’Hare Airport in Chicago, killing 273 people. The 787s, by contrast, were grounded after two episodes involving smoke from batteries in which no one was hurt and no planes were lost.
The last fatal accident involving a commercial flight in the United States was Colgan Air Flight 3407, which crashed near Buffalo, killing 50 people, on Feb. 12, 2009. The pilot’s maneuver was the opposite of what he should have done when ice formed on the wings.  FYI, ice forming on the wings while flying is a hazard particular to propeller-driven airplanes.  Jet aircraft do not have this issue.  Even so, prop planes have very good systems in place to avoid ice build up on wings.
Perhaps even more noteworthy, there has not been an accident involving a major domestic carrier since an American Airlines flight to the Dominican Republic crashed after takeoff in Queens in November 2001, killing all 260 people on board.
But while flying is safer, it is still not risk-free. Nothing is.  Buses crash, trains derail, and you saw my stats on autos.  Even staying at home is not risk free.  Air traffic is set to grow in the next decade, and airports are more congested. Near-misses on runways and taxiways have risen. And with two million passengers in the United States boarding more than 30,000 flights every day, maintaining that safety record will be a challenge.
The Colgan accident also cast a troubling light on regional airlines, which hire young pilots, some with little experience, ("little experience" is a subjective statement.  My airline is a regional and we have Captains with over 30 years of experience.  Our newest captain has a minimum of five years flying as a First Officer before upgrading to Captain.  The captain in the Colgan crash had been with the company for four years.  I have been a captain for 13 years in three different aircraft.  Prior to that, I was a Naval Aviator for 17 years.) at a fraction of the salaries at bigger carriers.  Well, unfortunately, this is true about salaries.  
Consider, though that 53 percent of all commercial airline departures in the United States today are operated by regional airlines.  The Colgan crash was an aberration and the Captain was inadequately trained.  But even in light of that, fifty three percent of all departures?  You don't hear about them falling out of the sky every day if they are THAT bad.  I haven't heard for more flight time requirements for "non regional" airline pilots since the debacle of the Air France crash over the Atlantic in 2009 that killed 228 people and was completely avoidable.  In fact, that was an Airbus/pilot training issue and Airbuses are still flying all over the place.  No one has grounded them nor is there a demand for more pilot hours for Air France pilots (or any other "mainline" pilots for that matter.
Since the Colgan crash, the Federal Aviation Administration has mandated longer resting periods for pilots. I am all for this.  But in the face of opposition from airlines, it is still working on new rules for more extensive co-pilot training.
“It’s important not to define safety as the absence of accidents,” said Chesley B. Sullenberger III, the US Airways pilot who became a hero when he landed an Airbus A320 in the Hudson River in January 2009 after both engines lost power. All 155 aboard escaped.
“When we’ve been through a very safe period, it is easy to think it’s because we are doing everything right,” he said. “But it may be that we are doing some things right, but not everything. We can’t relax.”
Not long ago, the industry’s safety record was far bleaker. In 1985, more than 2,000 people died in dozens of crashes, including 520 when a Boeing 747 crashed in Japan. A crash of a Delta Air Lines Lockheed TriStar killed 134 in Dallas that year.
After another series of accidents in 1996, federal officials set a goal of cutting accident rates by 80 percent over 10 years. That year, 340 people died in just two crashes in the United States — ValuJet Flight 592, a DC-9 that crashed in Florida, and TWA Flight 800, a Boeing 747 that blew up after its fuel tank exploded off Long Island.
Since then, the F.A.A., airlines and pilot groups have stepped up efforts to share safety concerns through a series of voluntary programs. Airlines agreed to participate after obtaining assurances that the information would not be used to discipline them.
An F.A.A. Web-based system, created in 2007, now includes information from 44 carriers. The result is widely viewed as successful, spawning an attitude that allows hazards to be identified before accidents occur.
The F.A.A. and airlines now systematically study data from flight recorders to analyze common problems, like finding the best angle of approach and speed to land at airports with tricky wind conditions.
Besides advances in navigation technology, today’s airplanes are equipped with systems that can detect severe turbulence or wind shear, allowing pilots to avoid them altogether. Engines are also better built — when one fails, pilots can still land safely.
“We have engineered out the common causes of accidents,” said Patrick Smith, a commercial pilot who writes a blog called Ask the Pilot.
And because planes have better hull and seat design, said Kevin Hiatt, the president of the Flight Safety Foundation, “crashes are more survivable today than decades ago.”
In August 2005, for instance, an Air France flight to Toronto overshot the runway and burst into flames, yet all 309 passengers and crew managed to escape.
Aviation safety officials will also go to considerable lengths to learn what caused a crash. Uncertainty is rarely tolerated, said Peter Goelz, a former managing director at the National Transportation Safety Board.
After an Air France jet crashed in the Atlantic in 2009 on its way from Brazil to Paris, investigators spent nearly two years — and millions of dollars — looking for the flight data recorder. “Aviation, in particular, abhors a vacuum,” Mr. Goelz said.
Mr. Smith said there was another reason for the safety record: “Luck is always going to be a part of it.”  I believe that you create your own luck.  Who was it that said, the harder I work, the luckier I get?
The biggest battle still being fought is over co-pilot training. The F.A.A. missed a Congressional deadline for new rules requiring first officers to have at least 1,500 hours of flying, the same as pilots, before being hired, instead of 250 hours today. The agency has proposed a compromise of 750 hours for former military pilots and 1,000 hours for pilots with an aviation college degree.  In my opinion, and most others in the profession, this will do little to improve safety and only exacerbate a quickly growing pilot shortage. Quality time verses quantity time, e.g droning around straight and level for hours on end, is more important than amassing hours.
But the F.A.A.’s work has been slowed by lobbying by the airlines, according to a recent report by the Transportation Department’s inspector general. Roger Cohen, president of the Regional Airline Association, said the F.A.A. should not set arbitrary numbers. “It’s about quality training, not quantity,” he said. This is true.  The numbers are completely arbitrary.  I would rather have a former military pilot with 500 hours than a civilian trained pilot with 1500 hours.
But Mr. Sullenberger said: “Some in industry still are fighting so hard to weaken, to delay or to kill an important safety initiative. The lessons of Colgan have not been learned.”
Ray LaHood, the transportation secretary, said that the Colgan crash was his worst day in four years on the job, and that he had worked closely with family members of victims to strengthen the pilot training rules. Even though he plans to step down soon, he said, the F.A.A. is “going to continue to work to get that over the finish line.”



Thursday, January 31, 2013

What they don't tell you in the plane safety demo


Found this on Yahoo.  Another reason why you should never wear Flip Flops and PJ's on an airplane.......see last chapter.


What they don't tell you in the plane safety demo

If you're a bit of an airline nerd like me, then you might have been curious. Or maybe you're the cautious kind, the kind who wants to have every possible advantage the next time there's a "Miracle on the Hudson" or if a lithium ion battery catches fire and you have to deplane in a hurry.

Well, British Airways has just the thing: the BA Flight Safety Awareness Course, a modified version of the same training that flight crews go through after they're hired and then once a year thereafter. Even if you're not the pessimistic or overly cautious type, it's a fascinating way to spend a day inLondon.

You get to jump down an emergency slide! And if you’ve ever wanted to pull the inflation cord on one of those airplane life vests, this is your chance. You also get to evacuate a cabin filled with smoke (it's the kind used in a theater or rock concert, but it does the trick). You'll practice the fine points of the "brace position." And best of all, you understand why some of those more obscure procedures and safety warnings are part of the flight experience.

Check those life vests
One thing they don't tell you in the typical safety demo: people take those life jackets, located under or between your seat, as souvenirs. It’s a vile and punishable offense, and while airlines do check each seat at the start of every day, a plane could make several trips in a day, during any of which a passenger could steal a life vest.

Not that it may much matter anyway. Only a small fraction of the passengers on US Airways Flight 1549 bothered to grab their life vests when Captain Sullenberger ditched his Airbus A320 into the Hudson River.

Put yours on first

You’ve heard it over and over: put on your own oxygen mask before helping those around you. But the safety demos never tell you why that’s so important. The reason? You might only have 15 or 20 seconds in the event of a cabin decompression, during which all oxygen would be sucked out of the plane (and your lungs), before you’d experience confusion and a euphoric stoned state, at which point you might forget everything you heard during the safety demo (if in fact you even listened, which you probably didn't).

In 30 to 45 seconds you'd probably pass out. So it’s important to act quickly. (I think that if the standard safety announcement explained some of these fine points, people might put down their newspapers.) Andy and Diane, our instructors, also explained what else to expect during a sudden decompression: a burning smell from the oxygen canisters, severe vibration, a rapid descent (typically a drop of 20,000 feet in just 3 or 4 minutes), and an automated announcement telling you what to expect (because, obviously, the crew would have their own masks on and wouldn’t be able to communicate with passengers).

The proper brace position

Some of the finer points of flight safety may seem particularly arcane, but there's a reason for every detail. If you’ve ever bothered, for example, to look at the safety card in the seat back pocket, you may have noticed that the correct brace position is to put your hands on your head, but not in just any slipshod fashion (and definitely not with the fingers locked together). See how the illustration shows one hand over the other? Is that just arbitrary? No as it turns out. Should something fall on you during a crash landing, you want to protect at least one hand (preferably the one you write with) because you’ll need it to unbuckle your seat belt when it’s safe to do so. Your other hand is in that position to provide some protection to your "strong" hand, which will be doing the unbuckling.

Why not fly backward?

And speaking of the brace position, wouldn't it be unnecessary, I asked Andy and Diane, if airlines oriented their seats so that everyone was flying backwards? After all, in the event of a crash landing or controlled emergency landing, there would be no need to assume the brace position if the seats didn't face forward. Isn’t that why flight attendants face backward in their jump seats? People equate rear-facing seats with trains, Andy answered. "We'd be out of business in a week," said Diane.

And why not have three- or four-point harnesses rather than seatbelts, such as those worn by flight attendants, one of my classmates asked? Aren't they safer? You've probably guessed the answer: airlines recommend keeping your seatbelt fastened whenever seated, and no one would want to wear such an uncomfortable contraption during the flight.

"Touch drills" and "muscle memory"

While your pilots are waiting for takeoff, it may surprise you that they're probably doing a safety drill -- what if this or that should go wrong on takeoff, which buttons would we push or steps would we take? So they go through the motions of various procedures, touching and even moving the controls. They call these touch drills, and Andy and Diane suggest that passengers do the same thing just before takeoff, perhaps buckling and unbuckling their seat belts three times. Sounds daft? "It's muscle memory," said Diane. "In an emergency, people panic. They think they're in their cars, and try to release the seatbelt by pushing a button rather than lifting a flap."

Indeed, as the final report of the U.S. National Transportation Safety Board noted following the crash of US Airways flight 405, which landed in the water after takeoff from New York's LaGuardia Airport, "Some passengers tried to move from their seats while their seatbelts were still buckled, and other passengers had difficulty locating and releasing their seatbelt buckles because of disorientation."

Why does red mean go?

And what’s with that escape path lighting along the floor? Why would red lights indicate an exit? Shouldn’t they be green (as in go) instead?

Like taillights along the motorway in a fog, Andy explained, they’re red because they show up better in a smoke-filled cabin. And indeed it's true, as we learned when our "cabin" became a soupy fog.

Those doors are heavy

What about those emergency over-wing exit doors? How heavy are they exactly, and how easy are they to open and toss? Well, we practiced on a Boeing 737. The answer? Even for me, a fairly strapping 6-footer who goes to the gym regularly, they’re pretty heavy (40 pounds to be exact). It’s not just the weight, but maneuvering them while sitting down that's an awkward challenge.

Tip: sit way back in your seat or you’ll hit yourself on the head when the door swings down. Another tip: use your knee to rest the door and then swing it out and throw it on the wing (don’t worry, you won’t be sued for damages). I was surprised that the actual latch mechanism is so easy to engage you can do it with one finger. Even though, according to our instructors, it’s been 27 years since an over-wing exit door has had to be opened on a British Airways plane (other than in this cavernous training hangar, that is), I still feel safer now that I've done it.

The bad news is that half the people (probably more) who I see sitting in those exit rows wouldn’t have the strength to manage the door. Airlines should not sell these seats to anyone merely because they can pay the fee for the extra legroom. But don’t worry if some nut tries to open the doors in flight. They’re impossible to open owing to air pressure being much higher inside the plane than outside.

Perhaps the most macabre little tidbit


Next time you get on a plane, take note of the handles by the door, just inside the plane. What on earth are those for? Well, in a panicked emergency evacuation, when the flight attendants are manning the exit door, passengers, in their mad rush to get off, have a tendency to push them out of the way, sometimes all the way down the slide. The handles are there to make sure that the flight attendants stay on the plane if that's what they need to do.

Why don't airlines tell us all this?

I left the course thinking that more passengers would listen to the pre-flight safety demo if airlines shared some of this insider information before each flight, maybe mixing it up from time to time so that the demo doesn't bore people. On one flight, the demo might include the finer points of opening the over-wing exits. On another flight, more information about why it’s so important to put your oxygen mask on first (and quickly) before helping others. More passengers would probably do what they're told in an emergency if they knew the reasons behind these rules (and time and time again, in emergencies, passengers do not listen, do the wrong thing, and become victims).
Speaking of the whys, just why do airlines dim the cabin lights during nighttime takeoffs and landings? You guessed it: to help adjust your eyes to the dark (either inside a smoke-filled cabin or on a darkened runway). And why do some airlines ask that you keep your shoes on (except high heels, which can tear the slide) when taking off and landing?

Because the runway might be burning hot after you jump down the slide. And while it's doubtful that airlines will ever add these extra details to their pre-flight safety drills, the main thing I left the course with was a better respect for the thought that has gone into airline safety over the years, as each crash and emergency landing contributes to collective knowledge. And I have even more respect for flight attendants who, as we all know, are primarily there for no other reason than our safety.

Tuesday, November 6, 2012

Turbulence

I often get questions from people, many whom I suspect have a fear of flying, about turbulence.  Apparently, this is what scares them the most about flying.  It seems that they expect a constantly smooth flight.  Smooth take off, smooth cruise flight, smooth landing......The reality is that air is just like water, it is sometimes very smooth and glassy and other times it is choppy or rough.  In fact, aerodynamics is based upon the same principles of fluid dynamics.  Air is a fluid in the sense that it behaves like a fluid.  There are literally rivers in the sky.  We know about the jet stream, cold fronts, warm fronts, air masses moving.  Do you think that all that movement happens in a vacuum?  Consider water and the confluence of two rivers or streams.  There are always eddies, currents and rough water whenever two streams of water meet.  This is what we encounter in very clear air often times.  Of course there are the obvious cumulus clouds that contain turbulence.  We as pilots try to ovoid those the the extent that is possible, but sometimes, you have to either climb or descend through them, especially when you are on a very specific approach or departure path.  It is bumpy, but that is all.  We want your ride to be smooth also, but that is not always possible.  Today's air liners are very structurally sound and they are designed to take a lot of stress.  There is a limit of course, but you never hear of planes "breaking apart" in the air due to turbulence.
   Think of a boat on a lake.  When ever it encounters a ripple, a wave, or another boat's wake, it will "ride" the waves.  Unless it encounters a tsunami, it will not break apart and will simply "bump" over those waves.  That is the same thing that happens in an airplane.  The fact that you are encountering turbulence, though perhaps uncomfortable, is further proof that the airplane is flying fine.  When you are in that boat, you don't think that the boat is going to suddenly sink do you?  Pilots are always seeking smooth rides.  Radio conversations to the air traffic controllers are often queries about "rides," and where can the smoothest ones be found.  We often climb or descend to get better rides.  Sometimes, it just isn't possible because of  the meteorological situation.
So just relax.  Everything is fine.  You are not flying through a thunderstorm, that will never intentionally happen.  We avoid those always.  You are just riding over the waves in your craft, be it a boat or a "ship of the sky."  And as I always say, "The riskiest and most dangerous part of your airline flight, is the drive to the airport."

Saturday, August 25, 2012

You can't wear THAT on my airplane!!





Great article on Yahoo about what some passengers try to wear onto airplanes.  Your "freedom of expression" ends at the door to the airplane.

http://news.yahoo.com/airlines-cant-wear-135404127--finance.html

The same goes for "wife beaters," and pajamas.  Honestly., sometimes I can't understand what drives people to wear the things they do onto an airplane.  Personally, I would  never wear flip flops.  If you have to evacuate in an emergency you are essentially going to be barefoot.  Moreover, the vents come up from the floor also and you can get some pretty cold feet. 



'via Blog this'

Monday, August 13, 2012

How to be a "Proper" Airline Passenger and Other Pilot "Secrets"

In my years as an airline pilot, I have heard from flight attendants working the flight about very specific passenger behavior.  Some of the stories I hear are really amazing.  I have had passengers met by law enforcement officials, and I have had a couple removed from the flight before we even pushed back. 

There are, as you know, certain behaviors that are not going to endear you to flight attendants and may even get you arrested.  There are very specific regulations regarding the circumstances that dictate when passengers can and cannot be boarded.  There aren't many, but there are important things to remember if you want to be perceived as the "proper" passenger. 

1.  DO NOT BE RUDE AND DEMANDING!  Please and thank you's go a very long way.  When you step on board, leave your foul mood behind.  Greet the crew cheerfully with at the very minimum, a "good morning," or "good afternoon," regardless if the flight is late and you have been inconvenienced.  It is never the crew's fault.  They want to be on time as much, if not more than you do.  If we are late, it typically affects the amount of lay over rest we get or the time we get off and get to go home after a long trip.  DON'T EVER TAKE IT OUR ON THE CREW!  That will get you nowhere.  We can refuse to board a person whose behavior indicates that they may be hazardous to other passengers.  That can be interpreted widely.Unruly, obnoxious, or disorderly persons will not board my airplane.

2.  DO NOT BE INTOXICATED!  You will not be allowed to board.  This is a U. S. Federal regulation.  If you have been drinking and are a "quiet," non-stumbling drunk, you may get on.  Just go to sleep right away and don't get sick.  If you are a loud, obnoxious drunk, then don't even try to get on.  If I, as the captain of the flight become aware of you, I will delay the flight and have you removed.  This includes being under the influence of drugs.

3.  DO NOT BE MALODOROUS!  Yes, this can actually prevent you from getting on a flight.  The only exception to this is if it is part of a medically diagnosed "disability."  We are not allowed to prevent "disabled" persons from boarding.  Some cancer patients can have this condition and all airlines have passenger care specialists that can deal with this.  If you simply don't bathe, then that is a whole different story.  On the other side of the spectrum however, are the persons who bathe......in perfumes and colognes.  Yes, that to can be considered malodorous.  Remember, you will be traveling in a confined, pressurized tube with recirculated air.  This also means that you should refrain from doing things on board that are "malodorous," like putting on finger nail polish or consuming some exotic, strange smelling food (I will not even broach the subject of flatulence).  The air circulates forward to the cockpit.  I can smell everything.

4.  DO NOT BE A PACK MULE!  I know, I know....checked bag fees are onerous.  Checked baggage handling has gotten better and fewer are lost and misrouted.   But you cannot bring the kitchen sink and three other bags on board.  Believe it or not, people still try to bring on excess baggage.  Pack efficiently and you will be surprised what a roll aboard can hold.  The floor in front of your seat must be clear and anything you carry must fit in the over head bin or under the seat in front of you.  There is no exception to this for obvious reasons.    

5.  DO NOT REQUEST AN EXIT ROW SEAT if you cannot sit in a seat without using a "seat belt" extension.  If you are an, ahem..."large person" who flies, then you may have to use an "SBE'" or seat belt extension in order to buckle into your seat.  Not to be insensitive, but you and the seat belt extension are a hazard to persons attempting to exit in the event of an emergency.  It can become entangled in people's feet as they try to egress.  NOTE:  if you do sit n an exit row, you pretty much guaranteed to NOT sit next to a plus sized person.  Sorry if I offended anyone.  This is simply the reality.

These are just the some of the important points.  But remember that flying in a scheduled airline is not a right.  It is a privilege that you pay for.  Flying today is cheaper than it ever has been.  In round figures, and in inflation adjusted dollars, airfares today are almost three times cheaper than they were in the late 1970's! If you are not satisfied with your experience, please write the company and vote with your feet.  Go try another airline or form of transportation.  Trouble is, we have all gotten used to these "discounted fares," and now we expect to fly for practically free AND in first class!